What about learning drives us to do more than deliver the lesson? Maybe we’re overachievers. Or maybe we just know what real impact looks like. Each one of us has seen passion win over fear, vision become relentless focus and belief in human potential make it all the way to the finish line.
Our mission is to design new models for educational success and raise academic achievement for all learners Are you ready to find a career with a company whose mission, vision, and values align with yours? Can you see yourself fitting into this mission with us?
POSITION SUMMARY:
Are you ready to join a world class innovation team that is changing the landscape of education? Inspired and led by ASU’s charter, the ASU Prep Digital (ASUPD) Product Team’s goal is to build learning experiences that significantly improve student performance and provide access to educational pathways that enable a better life. The learning platform and full suite of next-generation courses on the ASUPD roadmap will leverage adaptive technologies to meet students where they are with fully personalized learning and individualized pacing. Additionally, these products will feature entirely custom experiential learning environments that are built leveraging the most engaging and immersive technologies to design a discovery-based, learner outcome-centered, approach. Drawing from ASU’s culture of innovation, the ASU Prep Digital Product team is creating the future of learning.
We are looking for a creative, organized, driven, and empathetic Product Manager to join our growing product development team. This role will work with the product management, UX, design, and engineering teams to ideate, innovate and manage the development of ASU’s next generation of learning products for ASU Prep Digital and ASU Preparatory Academy, specifically the Learning Cloud product suite. Our product development team is passionate about improving outcomes for students and disrupting the education space, but we also try to have a little fun while doing it! We are looking for someone who is very organized, has experience in the platform or product development space, has experience creating update decks/communications for leadership, enjoys a good “dad joke” every now and then, and doesn’t take themselves too seriously.
QUALIFICATIONS:
Bachelor’s Degree in Business, UX, Computer Science or related field, required
Active AZ Department of Public Safety (DPS) IVP Fingerprint Clearance Card is required.
Two (2) years of product management or related experience, required, five (5) or more years preferred
Two (2) years demonstrated experience working around SDLC and Software Development concepts is required
Experience in writing, including demonstrated experience writing feature requirements, user stories, and acceptance criteria, required
Experience in education industry preferred, but not required
Strong experience working on a SaaS, mobile app, or other digital product development team highly preferred
Experience working cross functionally within a product development team (i.e. Product Owners, UX, Engineering, QA, etc) is required
Experience working in a SCRUM environment or proven knowledge of the SCRUM processes is a plus
Any equivalent combination of experience, training and/or education from which comparable knowledge, skills and abilities have been achieved.
DUTIES AND RESPONSIBILITIES:
Consult with stakeholders (admins, curriculum specialists, partners, teachers, students, parents) to identify and document business needs, objectives, procedures, input/output requirements, data scope, formatting, and evaluate alternative features.
Conduct user research, assist in user testing, gather qualitative and quantitative data to inform decision-making; request data/reports to analyze platform/course usage to develop new/modified features.
Write user stories, requirements, and acceptance criteria for new features and updates; gather and maintain user requirements for modified platform features.
Help manage and prioritize platform development feature backlog; study existing use cases to evaluate platform effectiveness and develop improvements.
Study existing students, teachers, and partner use cases to evaluate platform effectiveness and develop improvements as required.
Collaborate with UX and engineering teams, provide assistance in identifying, evaluating, and developing features/procedures, and participate in solutioning discussions.
Consult and coordinate with UX and engineering to design, develop, and test feature prototypes.
Coordinate the QA testing and release processes for new products and features; participate in QA discussions and provide solutions to operational bottlenecks.
Track and document changes to user requirements; monitor and document post-implementation user problems and revision requests.
Prepare and maintain product status reports and schedules; track milestones and deliverables, critical paths and dependencies; reassess expectations as needed in consideration of sprint progress and outcomes.
Provide Level 3 support to the ASU Prep Information Technology department by facilitating timely Engineering responses and code changes to critical front-end errors. Manage user support tickets and assess product processes for efficiency and collaboration.
Maintain user access and all documentation spaces as a Confluence Admin.
Investigate and troubleshoot technical issues to communicate clear objectives and expected system behavior to the Engineering Team.
Additional duties may be assigned as necessary.
KNOWLEDGE, SKILLS AND ABILITIES
Ability to work with diverse teams to establish goals, objectives, and action plans.
Excellent verbal and written communication in addition to persuasively clear and concise presentation skills, including project status reports.
Skilled in writing clear and precise user stories and acceptance criteria for UX, Development, and QA teams.
Strong analytical and critical thinking skills with demonstrated ability to interact with diverse audiences.
Demonstrated ability to establish and meet quantitative and qualitative objectives.
Highly organized, detail-oriented and results-driven focus.
Strong skill in stakeholder management.
Experience with project and product management software (e.g., Asana, Confluence)
Understanding of software development principles, including front-end and back-end development, database structures and data models, and basic debugging.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand and talk or hear and sometimes walk and sit. The employee must use hands, arms and fingers to input data, handle, feel or reach. While performing the duties of this job, the employee may occasionally push or lift up to 20 lbs such as boxes, supplies, etc. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, and the ability to adjust focus, close vision, distance vision, color vision, peripheral vision and depth perception.
LOCATION:
Remote
TRAVEL:
Occasional travel may be required for site visits, meetings, trainings and/or conferences. Locations may vary and may require overnight stays.
This job description is subject to change at any time.