Front Desk Receptionist All Shifts job at Hometel suites in Los Angeles, CA 90005

Job Description

Perform all check-in and check-out tasks
Answer the phone and possess excellent phone etiquette
Manage online, phone and walk-in reservations
Maintain a friendly, cheerful and courteous demeanor at all times
Welcome guests upon their arrival and assign rooms
Inform guests about payment methods, take payment and post charges to appropriate accounts
Anticipate and address guest's needs
Respond to guest’s complaints in a timely and professional manner
Provide information about our hotel, available rooms, rates and amenities
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
General bookkeeping to maintain accurate hotel records
Weekend availability is a MUST
Photoshop is a plus

Job Types: Full-time, Part-time

Pay: $16.04 - $18.00 per hour

Benefits:

Employee discount
Health insurance

Schedule:

8 hour shift
Overnight shift
Weekend availability

Ability to commute/relocate:

Los Angeles, CA 90005: Reliably commute or planning to relocate before starting work (Required)

Experience:

Customer service: 1 year (Required)
Hotel: 1 year (Preferred)

Shift availability:

Day Shift (Required)
Night Shift (Required)
Overnight Shift (Required)

Work Location: In person

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Front Desk Receptionist All Shifts Job at Hometel suites, Los Angeles, CA 90005

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